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Re: Hardware <br /> <br /> Your WAYBILL info says that I must UNLOCK the Samsung Mobile phone before I package &amp; send it. <br /> <br /> How am I supposed to do that? I am a senior 80 yrs old &amp; I cant even operate this device let alone unlock it. This is so out of hand. I wish I had never heard of Samsung, Virgin Mobile or of the Source store in Midland where I obtained the lousy thing. What if I send it back locked???