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I have made my last purchase at Sears due to their return policy. Needing a different size, I went to Sears to exchange, not return, some items of clothing I purchased but because this occurred on day 31 instead of 30, my request was denied. Ugh. No wonder Sears parking lot is so empty these days...even during December! By the way, I recently shopped for 3 new appliances I will be needing for a new home. Sorry Sears. I will purchase appliance from Lowes or Home Depot where they appreciate customer loyalty. Good-bye.