Report Abuse

Flag a comment for removal



Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

To whom it may concern, my name is Marisa Garciai am a loyal customer for many years. I have 7 children 4 whom are married now with children and I still have 2 younger ones at home. That being said that I have been shopping at your store for many years and have enjoyed it up till today. I tried to return some of your item I bought at your sears store but the cashier did not want to return it nor the manager when I spoke to her hoping she would. My husband made a huge purchase the time he purchased this for me and other items for two of my daughters. I feel like I have spent a lot of money at your stores to receive this kind of treatment toward returning. Your NEW policy is NEW and nobody ever mentioned the NEW policy to me when I purchase this. I would have took it to consideration if they would have considering my husband spent close to $1,000.00 . I have items that I will not have use for that I would like to get a refund for.. I would like to continue shopping st your store in the future and continue recommending it to my children, grandchildren and friends etc. If someone can help me with this return situation I would really appreciate it very much. If I don't get a response I will have to take it to the Vice President and so fourth. I hope to hear from someone very soon.