Report Abuse

Flag a comment for removal



Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Joining in the frustration of exchanging a pair of jeans purchased at Kmart! 32 days past the new 30-day return policy and they will not do an exchange even tho I have a receipt and the tags are still on!! I purchased the jeans for my husband while in TN on vacation...of course I got the wrong size! I thought I would just exchange them when we got home but the store in our area closed! Brought them with us in our next trip a month later hoping there would still be a Kmart store around somewhere on our trip. Found one on the way home in Macon,GA. Stood in line to do the exchange and handed them the receipt and jeans and she said to go ahead an get the right size so after walking to the back and searching for the right size finally found the last one and went back to customer service and she tried entering the info on the computer and it would not let her go any further because it is programmed that way! No offer to give a credit or make an exception since it was only 2 days past the 30 day limit...so disappointing and frustrating with their terrible customer service ... GOING OUT OF BUSINESS FOR A REASON