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I bought an HP Pavilion 15-au 118tx notebook on 10/10/2016 from a local mall in Nasik, India. The guy working there suggested me to extend warranty after I purchased and also said that &quot;display flickering and all are not covered in this warranty&quot;. I thought he is just saying it and didn't give it much attention. While doing initial account setup my screen flickered for few seconds. I ignored since I thought its normal. That time I had my exams going on so I kept my laptop aside for a week. When my exams finished after a week I opened my laptop. I again noticed same screen flickering/blinking for some seconds after every hour or so. Now I remembered what that guy said.<br /> I went to the mall I purchased it from and asked that guy whether he already knew that this piece had display problems before selling it to me, he ignored. He asked me to contact HP.<br /> <br /> I contacted HP and registered complaint(on 10th day from purchase). They made me do so many software installation and even made me factory restore it. I did it all. They wanted to confirm whether it is a software issue or hardware. As expected there was no software issue. After many phone calls and many procedures done, they closed my case without asking me whether my problem is solved or not. It wasn't solved at all.<br /> I registered one more complaint. They made me repeat everything. And agreed to send a technician. It took one month to convince them that it is a hardware issue. Engineer came, he tried to fix wires, changed display and closed the case. While changing displayed he asked me why didn't I demand replacement that time only as my first complaint was registered on 10th day itself. I did not know their replacement policy. But repairing was also okay for me as long as it works perfectly. But while technician was still here it flickered again. He wasn't ready to believe that it happened again as he didn't see it, he was writing down something on paper that time. It used to happen suddenly while operating the laptop and not after fixed interval of time so I couldn't prove it that very moment. He suggested me to demand replacement if it happens again. Again I had my exams so I kept my laptop aside. After 3 weeks now when I am using my laptop I am facing the same issue. I called HP up and demanded replacement, they were forcing me to do all software installations one last time to check whether its a software issue or hardware issue and said they will send technician only after confirmation that its a hardware issue. What the hell! Means after 2 months we are back at the same positions. Everything is repeating and there is no solid solution.<br /> <br /> Extremely disappointed with HP. Will never buy a HP product again and will not recommend it to anyone. I just want the laptop to be replaced or repaired perfectly!