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Just purchased a Dewalt cordless driller (power tool ) at sears, due to my excitement I opened the box to check if things are complete and the driller is working fine. When i talked to my brother, he tells me that He needs the corded one, so i hurrily return the item back. When i talked to the sales associate he do not accepted the return, maybe because i opened the box BUT I DO NOT PURPOSELY USED IT AT ALL, instead he keeps insisting me their policy which i'm not informed. All they can can do is to exchanged it with the same value in the store, when i requested for a Gift Card instead because the item that i am looking for is not in their store, they won't allow me also. THEIR RETURN POLICY IS AWFUL, maybe because they are going to close soon thats why they are restricting their policy. Won't probably purchased here again.