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I took a Broadcast Spreader, back to Sears in Greensboro NC . They accepted the equipment gave me a receipt for my refund. I was told to take it to a cashier for my refund . The guy at the counter said he had a problem . He never came back, however another employee showed up. He was a manager and took my receipt with him to the back of the store. I waited over 45 Minutes. Then they come out and tell me no refund was available. This is not the Sears I have always shopped at. The item was still in an unopened box ! The manager was very unfriendly, folks customer service is dead and gone from sears! Look else where for your goods. Some stores appreciate your business . Sears is not one of them for sure. Sears I will not be coming in your store again, I will not be saying good things about Sears again, and I definitely will not support you in anything that you do, you have left the age of customer service. So fairwell Sears you are dead to me ! not another dime we're not spending the Sears Roebuck store thank you