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Bought my husband a pair of Levi's early in Oct. to save for Christmas. He decided he wants to go down an inch in waist size. I had original receipt and a gift receipt for them and all tickets still on them. I took the size I wanted to exchange them for to the counter and was told I could not exchange them as it had been over 30 days. I could not believe it. I asked again at another counter for a manager. They gave me an 800 # to call and I was told the same crap. I will never shop Sears again.