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Went to Seares to exchange 2 pair of pants my mother-in-law gave me as a gift. All tags are on them. Ask to speak with a manager and she told me that I could not exchange them without the orangial reciept. My mother-in-law lives on Colorado and I'm in Texas. She did tell me if I could give them her name, phone number ans credit card used they might be able to find the orgnial store they were purchased at. I told them my 85 year old mother-in-law uses cash. They said sorry the store policy is no exchanges. Cross Sears off my shoping list.