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I tried to return about $150 worth of nylons I found in a family members drawer we are clearing out due to downsizing of lifestyle. They were all unopened and the tags still on them. Definitely older tags but still with tags. <br /> <br /> Customer Service Manager told me as of last Monday which would be 11/14/16 Nordstrom's new policy is no returns without the origin receipt. Well who saves receipts? I'm going to OC tomorrow and will try South Coast Plaza and see if it's the same dog and pony show.<br /> <br /> I was going to purchase a $350+ purse with the credit but decided to pass on the purse and go to Bloomingdales because I love their things better anyway. There was a day that shopping Nordstroms was so much fun. Seems now it's a store of an ocean of clothes and nothing to buy. Very frumpy. It's 4:30 and I bet there was 20 people in this store. No wonder they are tightening up on returns. They don't want to see that yuckie stuff again. <br /> <br /> Hold on to your holiday shopping receipts. Your recipient may be SOL.