Report Abuse

Flag a comment for removal



Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

sears was always more lenient about returns and exchanges in the past but the customers is what messed it up for everyone. so stop complaining about them getting more strict with it. They had to because to many customers well buy 150 dollar work boots wear them out and take them back to try to replace them for a new pair and make it out like it was a bad quality of a shoe when really they just didn't want to spend the money to rebuy a new pair. Also if people will learn to read there receipts it does say 30 days at the bottom of it so stop taking it out the poor cashiers when they tell u they can't take it back because you don't know how to read. That's your own fault. Plus there has been to much theft were customers would steal the merchandise then think they are going to do a return for it without a receipt for a gift card. It's because of the customers is why stores go out of business not return policies. And they extend the policy around Christmas time so people can return gifts. If you can't ask for a gift receipt then that's your own fault. Most stores expects proof of purchase. Otherwise everyone would be reaping off every store and nothing would stay in business.