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I wanted to exchange a pair of snowpants for a larger size. i was 2 days past the 30 day return policy and they would not let me. I have been a sears mastercard holder for 30 plus years. I will no longer be shopping at sears and I will no longer be using the sears mastercard. If you were to go to sears the day after thanksgiving and buy something for a christmas present it would already be beyond 30 days when you give the gift. this is a joke and sears will loose many customers over this. I'm not sure when this policy became effective but I am very disappointed