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So my gear fit stopped charging...with still warranty not the device is figure let them fix it! Send it in I was told 7 to 10 days till I have my device back.<br /> Well from the day they received it it took them two weeks to just even take a look at it! Another week later I get an email stating sorry the repair takes to long send us proof of purchase and we will refund you. I send proof of purchase. I get email back on 10/06 that my refund is on its way. Well I guess my refund is traveling he world several times but no refund yet. When i all the service holiness I am constantly given new ticket numbers with promise a special department will call me back withing 24 to 48 hours! Didn't get a yet. So no device no refund and no phone calls! I am so frustrated never again Samsung