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Unfortunatey i purchased a very unsatisfactory product which actually is now broken due to its flimsy quality.i am very disappointed that i am unable to return this for a full refund ! Yesterday I spoke with a groupon representative ...she was professional in manner but unable to provide me with any resolution to this issue ....Donna stated that because the bracelet broke after the fourteen day guarantee I would be unable to return it ! Really would like to contact the seller as to this ridiculous policy and substandard product !