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I was affected by the Louisiana Flood of 2016. Someone bought me some clothing but it did not fit. With all that I have to do because of my home being flooded, i forgot about returning the clothes. When I finally had a chance, I was told that there was nothing that they could do even though I had gift receipts. I was told that because it was past 30 days, that I had to keep the clothes and that I couldn't even exchange them for a different size. I explained to the manager that I didn't want the money, I just wanted to be able to get something to wear. But she wouldn't budge. I literally have nothing because I lost everything I own and for them to say that to me just make me sick! I will never shop at Sears again!