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I missed the 30 day return window by 7 days. Life is hectic and people get busy. I used to think Sears was a family oriented store. They refused my $30.00 refund to my credit card and stated no one could override the system. I am remodeling my kitchen and would have spent over $20,000 in appliances and accessories. They have lost my business and after talking to all my contractors, friends and family no one will be shopping at Sears