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I haven't felt this ripped off since someone broke into my car. I ordered a hammock - it arrived broken and full of rust! I called support for help and was told they would do nothing, I had to contact the merchant through my order on the Groupon page. There is no way to contact the selling merchant thru the Groupon site! Links don't work and no information is there. It is a painful loop of non-resolution. I will be sharing this story far and wide. Hopefully I cost them more than the $94.00 that was taken from me by this horrible company.