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Tried to return a pair of shoes, unused, tags still attached, with my receipt. TOLD SORRY 6 DAYS OVER THE 30 DAY LIMIT. What are you talking about? I never was aware of this policy. Spoke to the manager, no help. Called Customer Resolution Line Ha! That's a joke! No help. So I'm stuck with a pair of shoes I can't use. Why not a store credit??? They lost a customer. No wonder they are closing stores. This is customer service???