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MusicTeacher is the item out of stock perhaps? If thats the case its the manufacturer that isn't sending you the item. Try calling a physical Nordstrom store and have them do a merch search. When an item is low of stock it won't show up online. And also call a Nordstrom Rack. They can ship it to you from the Rack to your house. There is a shipping fee of $7 but you will get the rack price. Online doesn't really have all the resources that most people think. They are good for shipping items from there warehouses. Hope that helps. I am an ex employee but if you need help just let me know.