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Yes Nordstrom is changing there return policy. TOO many customers were abusing the policy. People were bringing back items with no receipt, no tags, " only wearing it once" but purchased it 2 years ago. Come on. I mean its ok to try but don't give your hopes up when you get rejected. Yes I think Nordstroms made a mistake with having a no return policy in the first place. PJDS they didn't do anything illegal. J am guessing they never rejected to return it to the original tender. I am not sure why a gift card is a bad thing because I am pretty sure you can find a way to use it since your such a loyal customer. And even if you closed your bank account they can still return the money back onto the card and the bank will give you the amount back. Your class action law suit wouldn't win because they never denied to return the money back to you.