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My boyfriend bought me Dell Inspiron 5459, it took me a month to think about it..brand, specs and everything...i was so excited because this is an advance gift for me...unfortunately, all those excitement turned into disappointments..when i got home i've checked that the screen has white spots...or i can say a white shape like smile...i called to the store, a day after i purchased the unit..authorized reseller of dell and they adviced to call dell...when i called dell,it was 1 hour call they just made technical things obviously it is defective unit...they wanted me to send picture of screen, and many more as their procedure for processing of return...this really stress me...and now i made conversation to the store that they must be the one who will negotiate or i believe that there is 7days return policy....they gAve me 2 option to replace the LCD monitor...or i will wait for 2 to 3 weeks for full replacement...sadly a laptop which i didnt use yet will be replace a new part...i have no choice because i have to leave this country in 10 days cant wait for 3 weeks more...i trust the brand...but i didnt expect to have this kind of stress...