Report Abuse

Flag a comment for removal



Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

The worst most convoluted return process ever, designed to give up and just keep the product.<br /> <br /> HP Canada is NOT able to create a UPS shipping label and process a return. Here's their process:<br /> <br /> Call number, ASK for a NOR # then many hours later, an email appears with MANUAL instructions to call UPS<br /> <br /> ask for a blank Waybill, schedule a pickup and then write (by hand) on a blank white piece of paper, the return details and attach it to the box in addition to manually filling out a Waybill.<br /> <br /> <br /> <br /> Hello HP, it's 2016 !! Not 1988. <br /> <br /> I ignored the archaic method prone to errors and just created a shipment online using UPS's website with my account and generated a barcode label, billing to their account (as provided).<br /> <br /> I will drop-off at a UPS location and hope HP minions have a barcode reader ready when it arrives.<br /> <br /> I imagine I'll be waiting weeks if not months for a snail mail cheque with my money back.<br /> <br /> NEVER EVER USE THIS LAME COMPANY.