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Bonniebes,<br /> As a Walgreens employee, I can tell you with 100% certainty that the return/exchange issues you're having are due to lack of training. Clerks not only have the ability to correct the purchase item price to match the return item, but are OBLIGATED to do so! Also, if a BOGO item has only one remaining, the clerk MUST correct the single item to match the value of the sale.<br /> The next time you have a return, ask for the manager on duty. <br /> I'm sorry you've had so much trouble, but I hope this helps in the future!