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wish I had had a magnifying glass with me because the no refund/return without a receipt policy is that small and you need to go to the customer service area to see it. I buy a certain brand of sneakers there because KM is the only retailer who carries them. usually pick up 3 or 4 pairs at a time and inadvertently one of them was the wrong size. when I attempted to return in the original box with the tags still on they wouldn't even look at me without a receipt. asked to see the manager and was told he wouldn't help either. just add me to the list of shoppers who will never return to KM. Target is a little pricier, but much more consumer friendlier.