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Hi on the 30 august 2016 I brought the samsung galaxy7 mobile I am into my 6th day using it and I'm not happy.when I click to watch videos it pauses all the time.when I'm swiping pictures a lot don't swipe at all. I have always brought I phones but thought I'll give the samsung a go bcoz people hve said they are great.well I don't think they are.am I entitled to a refund or swap?<br /> <br /> Rhonda