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I bought a battery with my cash for my tools. However, I lost my receipt. I thought I can just brought it back and get a store credit to buy a different thing. However, it's not the case. If it is home depot or Lowes or elsewhere then yes. Sears gave me a hard time and said no receipt they couldn't do anything. Seriously, no wonder they are about to go out of business. Bad management decision. I asked them if they can look them up for from my email since I used my email to registered for the reward account. Nothing showed up. I don't know if the system was messed up or it was designed it that way. I will not buy ever buy from sears again.