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Just tried to return a shirt at the Crossroads Mall in Portage, MI. I had the receipt and tags were still attached. The cashier told me there was nothing she could do because it had been over 30 days. the same shirt is still available on the racks so I don't see why I couldn't at least get a store credit. After cocking an attitude with me she told me it shouldn't take that long to decide if I like it or not and she said that is the policy at most stores. Wrong!! I just took something back to JCP that I bought in December without a receipt. The associate looked up the item in the computer and found the price. Guess what? I got cash back!! I will no longer be shopping at Sears. When I take my kids back-to-school shopping I'll park at Sears and walk through. I can always find a close spot because not very many people shop there anymore. Hmmm..could that be because of the return policy??!!