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I may part ways with Sears...not because of a personal experience...but a friend had bought a bra just before she had hip surgery. She could not get out and around for a month or more and at the same time lost weight. She went to Sears to exchange the bra and the return was not honored, with no respect for her reason. I admit that most of us should be able to abide by the 30-day return policy but in her case this was just poor store-customer dealings. If this new policy is on my latest receipt, I don't see it.