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Same issue as everyone else in regards to a return. It is sad that you can't even get store credit with receipt over 30 days. I even request to exchange item for a different color and size. NO LUCK! I feel bad for the customer service people, having to tell everyone no sorry, to bad. Sears, I like your store, but the return policy is horrible!!!!! YOU HAVE LOST MY BUSINESS AND WITH THAT MY HUSBANDS BUSINESS IN THE TOOL DEPARTMENT!