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I purchased two lawn seat tickets for a 5 Seconds of Summer Concert at the PNC Bank Arts Center for Sunday, July 10. When I went to my email to retrieve the vouchers on the day of the concert, I discovered that they sent me vouchers for the right band, but the WRONG DATE AND WRONG VENUE. It's at a location that I would never go to because its too far. I called customer service and was told that because I did not discover THEIR mistake in 14 days, I would have to suffer the loss or try to sell the lawn seats! Yeah, right! I asked if he could swap them for the RIGHT tickets, the ones I originally BOUGHT, and he said no. I KNOW I CLICKED ON JULY 10 and PNC BANK ARTS CENTER. I made sure BEFORE I finished the purchase! Now my daughter is deeply disappointed that she will not be able to attend this concert with her friends and I am out 50 bucks! VERY UPSET!