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Worst service ever !<br /> I purchased SAMSUNG GALAXY S6 ON 13-May-2016 after using it for a month my device started giving some srious problems with its display so i submitted my handset in Samsung Care on 17-June-2016. Samsung care employees told me that they will repair my handset in 4 to 5 days after submitting my device in Samsung care i checked online for my mobile repair status on 22-June-2016 and it was showing that your MOBILE IS REPAIRED after seeing this i went to fhe Samsung care to collect my device but samsung care employees told me that they hasnt repaired my device yet so you have to wait for another 4 to 5 days i wasvshocked by this answer cause on their official website my mobile repaor status was shown as COMPLETED so i asked them that how can they say that my device is still not repaired ? Cause your official website has alredy showing that my mobile's repair status is Complete. And they answerd that its our internal matter you have nothing to do it i was surprised by this answer because they were trying to fool me. After all this serious matter u called customer care executives but they didnt take it as serious issue so i asked them that who will be the RESPONSIBLE if your samsung care executive replace my mobiles origonal parts with duplicates or removed the origonal parts ? They simply replied it can not be possible cause your handset is in authorised service center. I was totally disapointed with this answer cause i was already lost faith in Samsung because they provided me a falsev jnformation abouf my mobiles REPAIR STATUS .<br /> I also discussed the same issue with many of Samsung Custimer care representitives but i got nothing<br /> I also contacted with the head department and demanded for replace or refund but they denied and told me that they will try to repair my handset as soon as possible <br /> Afte 10 days of submitting on 27-June -2016 i agajn visited the samsung care to collect my device at that time my mobile was repaired but problem haven't gone so u refused to take back that faulty handset and again demanded for Replacement but Samaung official told me that they will again try to repair my handset but will not refund or replace it .<br /> Also their custimer care executives do not care about thrir valuable customers they do nothing with your problem except telling you to keep patience. Also their customer care executives do nof call back within 24 hours as they promose to their customers. I also E-Mailed to their CEO-DESK but nothing happened i got a replay that they will try yo solve my lroblem within 24 hours and will call back you but they didnt such a worst service from Samsung not only their customer care executives but also their CEO-DESK, HEAD OFFICE department dont call you back within 24 hours as they promise to you <br /> Today is 8-July-2016 and still my mobile is in service center they still haven't repaired my device yet <br /> This is hoe Samsung deals with their valuable customers I CANT TRUST SAMSUNG ANYMORE SO I SUGGEST YOU PEOPLE THAT PLEASE DONT BUY ANY OF SAMSUNG'S PRODUCT THEY DONT VALUE THEIR CUSTOMERS GO FOR APPLE OR SONY OR ANY OTHER BUT DONT GO FOR THE SAMSUNG