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I have been a loyal Nordstrom customer for years. One of the best things is the liberal return policy, but after yesterday when I was coldly treated like a teenager by a rude staff at Nordstrom Brea Mall I will NEVER shop there again. I have over 20K followers due to my cosmetics business and I will let everyone know DO NOT SHOP AT NORDSTROM. All I wanted was cash back AND I HAD MY RECEIPT PURCHASED WITH MY DEBIT CARD THAT had been since closed due to online fraud. They refused to give me $31 cash back well you ignorant employees who have literally no life you have lost 20,000 customers. And dont call me honey or girlie you DONT KNOW ME