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My neighbor got my daughter a dress as a gift for pre-k graduation and it was too small. I went to exchange it for a different size (tag that had price and kmart was still attatched) and was told I had to have receipt and couldn't even get credit for lowest selling price or exchange for different size. Associate was also very rude (even my 5year old realized it) and just pointed to sign and said oh well you are stuck with it when I told her it was a gift. I will make sure to tell everyone I know not to shop there and our family definitely won't be. No wonder so many have gone out of business!