Report Abuse

Flag a comment for removal



Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

I am DONE with SEARS. I have been a customer for over 50 years. I bought some clothing for a long trip from three different stores. I tried everything on in the stores. When I tried everything on again in front of my daughter, she advised that some of the items from each of the three stores was not flattering. I took my trip. Yesterday, the first chance I had to get back to the mall, I returned the items to the other two stores with my receipts, and the amounts were immediately credited back to my credit card. NOT AT SEARS!!!! The very kind young woman proceeded to highlight the store policy in yellow at the bottom of my receipt. "See, it says 30 days." (It had been 32). Why would I ASSUME that SEARS' policy had changed after all these years? I said OK well, if I HAVE to I'll take a store credit. NOPE!!! Not even a store credit after 32 days. Every item in my bag is still on the rack/shelves. THIS IS A RIDICULOUS CHANGE. THIS NEW POLICY IS NOT EVEN LISTED ON THE OFFICIAL SEARS WEBSITE!!! This will DEFINITELY NOT help a struggling company to succeed. I WILL BE BOYCOTTING SEARS AND TELLING ALL MY FRIENDS IN PERSON AND ON SOCIAL MEDIA TO DO THE SAME!!!