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We bought an american flag with a pole kit on our Sears Credit Card. It came in a clear plastic bag with a small piece of paper in the bag. Within 3 days the top of the flag was broken. Stupid me, I threw away the plastic bag! I took the flag and the mount and all of the screws back to the kmart we bought it from. I went and retrieved the exact item off of the shelf to show them. They were rude and would not even talk to me about it. They said since I didn't have the bag and little piece of paper, they couldn't do anything. The bag is not important! I have worked in retail before and I happen to know the only reason they wanted the bag is to re-sell the item! It cannot be re-sold, IT IS BROKEN! Anyone with two eyes can see that! I didn't want cash back, I wanted my card refunded! BEWARE...........KMART IS JUNK!