Report Abuse

Flag a comment for removal



Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

I placed an order for some shirts for my 92 year old father-in-law. That was in April my two day delivery took 10 days to get . The Elder Care Giver put one of his shirts on first part of May. I had ordered a size M and she realized it was a size L was sent instead. Was unable to take back since we were going on vacation. I assumed that their return policy would be like Target (3 mos) or Kohl's would take back with receipt. Sears 30 day policy from order date sucks. Even though it was their fault I have to eat it. Customer Service suggested trying selling it myself or give it away to someone else. The item cost $21.99 + tax. Their policy sucks. Their store is so unattractive, parking lot empty. Once upon a time it was a good store. Fire the higher ups and get good help or go bankrupt. Unhappy customer.