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I've never seen so many people declaring to never shop at a place again because they won't let you return something. If something doesn't work, take it back right away and there won't be a problem. After years and years of bending over backwards to always please the customer, they changed their policy. Get over it crybabies! Did you ever stop to think that could be part of the reason sears is having to shut down stores. If they take back merchandise and can't re-sell it, they just lost money. It's about time they became a little stricter with their return policy. If that's all it takes to make you turn your back on a company.....