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Does anyone know the Address or a actual Phone number to call for a real person who speaks English &amp; is in the US with this company. All I get is the runaround for a refund since I paid ahead of time and was told to go back to the place I Top-Up at but its been more than 30days so Virgin Mobile would have the money in their Account already.<br /> <br /> Seems ever since Branson sold it off, it has been going downhill ever since... you would think they would want to keep customers.... Well as of Writing this I have plans to switch with Unlocked Phone to a real Service provider than Virgin Mobile and not a Sprint Network .. <br /> Now talk about misrepresentation of well know Cellphone Carrier!!! Branson should have removed his name on this Company as its reflects on him as a Business person.