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I am a longtime Sears customer purchased all my appliances for my new home and most recently my barbecue. I will NEVER be shopping at sears again as I too had gone to return something an the 33rd day with a receipt.and they would not refund me or allow an exchange. Was never told at time of purchase of the 30 day return policy. In fact sales rep was so concerned with trying to sign me up for an in home evaluation of my air conditioning system he must have forgotten to mention it. My receipt doesn't say anything about 30 days either. Will be closing my Sears Credit Card tomorrow's.No need for that anymore. Sure.to go out of business soon if they continue with this anti customer attitude. Manager in store. Was useless and added to my frustration. Goodbye forever SEARS will be writing to corporate tomorrow which I'm sure they won't care either. Disputing charges with credit card company (AMEX) if nothing else at least make them work to steal my money.