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I think Nordstrom just conformed to the industry standard. Comments about Nordstrom punishing customers because of a few scammers is egregious! I know Nordstrom has lost millions to scammers over the years, and the numbers continued to grow! They buy merchandise with counterfeit cards, credit cards, gift cards, stolen merchandise, you name it! Then return merchandise for cash. A great fence for stolen merchandise and a drop off for all the returns not accepted at other retailers or online discount shoppers. Nordstrom was a revolving door for theives and Nordstrom allowed it for way too long! And as the % of fraudulent transaction skyrocketed due to the counterfeit rings targeting Nordstroms flexible return policy, something obviously had to change. Thank the wonderful world of theives and scammers for the policy change, not Nordsrom. The revolving door just closed! <br /> Btw, I used to work there.