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I wonder how much longer Sears will be in business. I definitely will never buy at Sears again. I bought a Craftsman wireless keyless entry pad to replace the one I have that I thought it was broken, but I got it working again after a hard reset. Therefore, I no longer need the new one. I went to return it and the store cannot do it anymore because of their new (most stupid!) 30-day refund policy. I called the 800 number given to me at the store when I tried to return it to basically hear the same story; and there was not supervisor on-duty for me to talk to either. Since it is Craftsman, I called the 800 number from the instructions sheet to basically hear, they cannot do anything for me because that number was the parts replacement department and did not have my phone numbers on record. <br /> <br /> <br /> <br /> Bye, bye Sears from me, and more likely anyone that will hear my very bad experience, family, neighbors, co-workers, friends with new homes, etc.\