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worst service, worst dealing from service center in sambalpur and the worst customer care center ... bought a refrigerator nd having cooling problem more than 100 times i called customer care about my complaint they lodge complaint to service center nd engineers cancelled complaints giving the reason no one at home ( repeatedly 5 to 7 times), again i called customer care they arrange a call back from concern department same 3 to 4 times but nobody called more than 1 month has passed no replies from samsung group ....fimally i am frustrated calling again and again customer care ....finally decided not to purcahse any of the samsung product in my life specially i vl not recommend any of my freind circle famlily members, relatives not to buy samsung