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Purchased a pair of pants as a gift in April, I gave the person her gift in May, and it didnt fit. I tried to return it 35 days later and they would not. Sales person was rude and online chat would not do anything either. I purchased a washing machine 20 days ago, and now I am sorry that I did. We always buy our appliances there, but won't be anymore. Its bad business. At least if you give me a store credit you are guaranteed that I will shop there again. Now I plan to warn everyone that I know about this.