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My husband purchased a jewelry box ( the floor model) for me Christmas and one of the leg or bracelet supporting the leg crumble, like dry rot. I went to the store and wanted another one and they said I have to contact the manufacturer for part replacement. My husband spent $300+ and I feel I should get a replacement. The manager said there is no refund. Everyone has refund policy. I read their policy and it states a return policy for clothing, shoes, jewelry and other merchandise. So why can't I return a defective jewelry box?