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geez louise gang, are you really that spoiled that you cannot see how generous the Nordstrom policy still is? and understand that they had to restrict returns to the card you purchased on to stop scamming people who buy (or steal) items from other chains and then take advantage of the easy policy at Nordstrom's? in the case of the person w/the stolen debit card, did you ask to speak to the manager? talk to your credit card company and ask them to send you a letter verifying the theft of your old debit card and reissuing of the new number? the nordstrom I know is great and will work with you, as long as you come prepared. always helpful to remember that the world does not revolve around your personal calamities ...