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Sears Holdings companies.....Sears and Kmart.....are simply terrible retailers. I'm not saying they are bad, poor, or marginal......I'm saying they are terrible at best. They not only fail at every conceivable retailer's metric such as service, quality, price, etc they fail as an investment. It isn't that Sears Holdings is not aware of just how terrible they are....they know it and relish in having earned that distinction. Their SYW program is also terrible. But now for the best part. it appears that Sears Holding is now selling and shipping product that has been previously returned and damaged as new unopened stock. Twice in the past six months this has occurred to me. In one case the retail packing was completely missing and the product was shipped in a plastic bag with items missing. The second experience the item was shipped in a retail box but retaped several times, carton staples were missing as well as having some of the internal protective packaging missing. Oh yeah...there was a dent the size of your fist on the product. The answer from Sears Holdings.....we are sorry, again, for any inconvenience we are causing. Everytime a Sears Holdings store closed.....it does my heart good. If any retailer should be put out of business its Sears Holdings.