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I tried to return 5 pairs of jeans to Sears at 37 days. I would have returned them sooner, but had no idea the return policy is now 30 days. My Mom was in the hospital 3 times during those 5 weeks and I had injured my back and could barely walk, so returning jeans was simply NOT a priority. I was astounded at the manager telling me they could not take them back, even for store credit. At least she was really nice and apologetic. The return policy is not on their receipts, and can only be found on a small placard in very small print near the registers. When I called corporate to talk with someone about it, the operators kept transferring me to the automated retail customer service number. When I called a 4th time and asked that they NOT transfer me to retail, they hung up on me. Wow... how far they've fallen.