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Going through these comments makes me want to laugh. If you buy an item and it's past the return date, why say it doesn't work anymore and expect full money back? If there is something wrong with it, contact the manufacture themselves and have them fix it. And most of these comments are saying they hate the ID policy. Don't like it then don't shop there. It's actually smart idea companies do this. If you ever own a business then you wouldn't understand.