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Purchased a clearance diamond/silver tennis bracelet in Feb for my son's April wedding. Tried it on when it arrived, loved it and put it away for the special day. Day of wedding was FIRST time worn and the clasp broke and it literally fell off in a crowd of people. Clasp was clearly defective. Went to local store to see if I could replace it, it is no longer in stock. Clerk said she would exchange it if they had it. She referred me to customer care number on my receipt. They state there is nothing they can do and this bracelet has no warranty since I am over 60 days. Whaat? The 60 day policy shows nowhere except jcp.com and only then when you search for it. Customer service rep took 10 minutes finding it. I'm not looking for money back, only decent merchandise exchanage. JCP, what has happened to your quality? I'm a long time shopper and drive an hour just to get to your local store!