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Alcoa, TN KMART<br /> I tried to exchange a box of UNOPENED diapers that my daughter got at her baby shower. Since I didn't have a receipt for it they refused to even let me get the correct size we needed. <br /> The service desk clerk was rude. We used to shop there, but never again! <br /> I agree with others, with no real return or even exchange policy, it's no wonder they are closing the store.